FAQ

Shower steamers are like bath bombs but for the shower.

Place the shower steamer on the shower floor away from the direct stream from the shower head, in the shower ledge, or anywhere the tablet can receive a gentle stream from the shower. As the tablet dissolves, take a few deep breaths and enjoy the essential oil scent that is released!

Unlike many shower steamers made in China, we proudly make in the USA using high-quality, premium ingredients and lots of love. Many shower steamers in the market are poorly made smelling like industrial cleaners or worse have no fragrance at all. Ours smell luxurious giving you a powerful yet pleasant spa-like aromatherapy experience.

No. We do not recommend that. They work best as shower steamers.

Although the shower fizzes are packaged for long shelf-life, for the best experience, we recommend using the shower bombs within 24 months.

Our new formula makes our shower steamers melt slower thus making them last longer and providng more value for your money. Our shower bombs can last one to three showers. Of course, how long a shower steamer lasts depends on placement position of the steamer, length of each shower and water pressure.

Currently, we ship to the USA and Canada. Please join our email list at the bottom of this page to be the first to know when we start shipping to other countries.

We offer free shipping on U.S. and Canadian orders over $38. We charge a flat shipping rate of $4.99 for orders below $38. Shipping generally takes 2-8 business days to all parts of the continental U.S. and 4-14 business days to Canada after being dispatched. Orders will take 1-2 business days to process before they are dispatched. Please note that we will always aim to quicken these timeframes significantly, but many aspects of shipping are out of our control.

Please note we are unable to guarantee shipping timeframes. We do not provide refunds due to shipping exceptions/delays. For customers outside the USA, we also cannot guarantee that your order will not incur additional taxes, customs duties, or other fees. We will not reimburse customers who are subject to these fees, and we will not provide a refund for this reason. 

By purchasing our product on this website, you agree to our return/exchange policy. Because of the nature of our product, and because customer safety is our top priority, we do not accept returns for products that have been opened from their original packaging.

If your product arrives damaged or defective, please email us at customerservice@theradiantrhino.com to set up an exchange. In order to receive an exchange, you must send us a photo (or video if required) of the product and the associated damage.

For general returns of unopened products, email us at customerservice@theradiantrhino.com within 24 hours of delivery (based on available tracking information).

Refund/exchange requests made after this time period will not be accepted. To return an item, you must ship the product back to us in its original, unopened packaging without any damage or tampering. The customer will be responsible for paying for return shipping back to us. All returns of unopened products will be subject to a 25% restocking fee, deducted from the total refund owing.